JIQINGXIANGDelivery
Delivery options and charges are shown for the destination entered at checkout. When no method is available, contact us to discuss the order before payment. A dispatch record and tracking reference are shown with the order when available.
After-sales support
For an order concern, submit the affected items, quantity, reason and supporting images. The request is reviewed before a decision. Do not send items back until the return arrangements and address have been confirmed. Eligibility, return costs and handling depend on the product condition, destination and the terms applicable to the order.
Packaging
Please keep the packaging, label and any relevant batch information when reporting a concern. Opened food products require product-specific assessment. Contact us before making return arrangements.